What to do if you’ve forgotten your password

1. Are you the “master user” of SafeReferral in your office? If not, go to #2 If you are the “master user” and you can’t remember your password go to the SafeReferral sign-in page, enter your username and click “I forgot my password”.

2. If you not the “master user” in your office, have your master user (the person who installed it on the first computer and gets the system emails) reset your password by (a) clicking the settings icon (gear top left) (b) choose My Users (c) click “Reset Password” for which user needs it reset (d) have user enter a new password